Talk to us

In case of any compliment, suggestions, complaints or an appeal.

• Report to the duty manager in charge at the Weighbridge.
• Ask for complaints and appeals form where you can lodge the complaint or appeal
• You can write an email to enquiries@ebenezerecwltd.com.
• Call +254 707 783 964
• Use the below platform to report

Once we receive the complaints or appeals, we shall follow our complaints and appeals procedure and communicate officially to give a formal notice at the end of complaint and appeals handling process.

Kindly note that investigations on appeals or complaints shall be impartial and shall not result in any discriminatory actions.